Last updated: 21 June 2022 18:22:14.
Welcome and thank you for visiting BTC Exchange, an online peer to peer (p2p) cryptocurrency trading platform provided and owned by BTC COINS (Pvt) Ltd (the "Company").
We may collect personal information from you, in connection with the use of our website and services. The information we may collect from you include:-
(a) Biographical information (your name, email address, country of residence, date of birth, address, and phone number).
(b) BTC Exchange.com account details (your username, join date, default currency, time zone, and default currency).
(c) BTC Exchange.com activity (your trade activity, trade chat messages and attachments, transaction history, trade instructions, offers or advertisements created, offer's terms and account status).
(d) Bitcoin Wallet information (your Wallet balance, bitcoins received, bitcoins sent, and bitcoin private keys).
(e) KYC information (Proof of address, Government-issued ID, and any kind of picture to prove your identity).
(f) Website usage information (your IP address, cookie ID, language preference, and actions taken while using the website).
(a) To provide services on our website which include the following:-
• Registering, creating and maintaining your account.
• Authenticating your identity, and helping sellers to verify your identity if need be.
• Initiating and processing transactions.
• Performing an assessment of your creditworthiness.
• Evaluating applications and comparing information for accuracy and other verification purposes.
(b) Managing risks and protecting you and the services we offer to you.
(c) Providing a personal experience while implementing your preferences.
(d) To understand you, our customers, and how you interact with the website.
(e) Providing you with location-specific offers and other website location-specific functionalities, like language.
(f) Resolving disputes and troubleshooting any other problems.
(g) Upon your consent when required by law, we may also process personal information for other purposes.
We collect personal data:-
(a) directly from you.
(b) from other BTC Exchange.com users. Other users may provide data in connection with transactions and chats.
(c) from affiliates integrated with the website and its services.
(d) from social media, if you interact with us on our social media accounts.
(e) from third-parties who may help us to
• prevent fraud.
• verify your identity.
• evaluate your financial standing and/or creditworthiness.
• analyze data and offer promotions to you.
The parties with whom we may share personal data include:-
(a) Affiliates that receive referrals from the website.
(b) Financial companies that help you make transactions related to a transaction on the website.
(c) Other parties to trade - buyer or seller.
(d) Data processors who, for example, assist us to verify your identity, process transactions, provide support and send promotional offers for our service.
(e) Third parties as may be required by the law.
(f) Third parties to exercise and defend legal claims.
(g) We may share and transfer your data internationally (to other countries other than the country from which you submitted your data). In this case, we follow steps according to any applicable law.
We retain your Personal Information for as long as is reasonably necessary to provide services to you, for our legitimate business purposes, and to comply with our legal and regulatory obligations. If you close your account with us, we will continue to retain your Personal Information as necessary to comply with our legal and regulatory obligations, including for fraud monitoring, detection and prevention; and for our tax, accounting, and financial reporting obligations.
(a) the right to confirm whether or not we process your personal data and access to such personal data.
(b) to the extent that the legal basis for our processing of your personal data is consent, you have the right to withdraw that consent at any time.
(c) the right to stop us from processing your personal data on grounds relating to a particular situation unless we can demonstrate compelling legitimate grounds for the processing which override your interests and rights.
(d) the right to complain to any supervisory authority.
BTC Exchange has implemented safeguards designed to protect your Personal Data, including measures designed to prevent Personal Data against loss. misuse and unauthorized access and disclosure. Still, BTC Exchange cannot ensure or warranty the security or confidentiality of information you transmit to us or receive from us by internet or wireless connection. Transferring data through the internet always carries some risk, even if BTC EXChange makes efforts to protect data once it has received it.
BTC Exchange is not intended for children under the age of eighteen (18). We do not knowingly collect data from children under the age of eighteen (18). If we learn that we have collected information, incuding personal infomation from an indivudual under the age of 18 we will delete that information immediately.
A cookie is a text file that websites save on your browser when you visit them.
We use both tracking and cookie technology to help us recognize you as a customer, collect information about your use of BTC Exchange to better customize our services and content for you, and we collect information about your computer or other access devices to increase security and to assess and improve our services and advertising campaigns.
Email : [email protected]